Legal

Privacy Policy

Effective Date: February 21, 2026

Swoon Spaces LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and safeguard your information when you visit our website at swoonspaces.com or engage our services.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, home address, and other details you provide through our contact form or during a consultation.
  • Project Information: Details about your space, budget, timeline, and service preferences submitted through our intake form.
  • Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, and referring URLs. This data is collected through cookies and similar technologies.
  • Communication Data: Records of correspondence between you and our team, including email and phone communications.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and schedule consultations
  • Provide, personalize, and improve our services
  • Send you updates, tips, and inspiration if you have opted in to our mailing list
  • Process payments and manage client accounts
  • Analyze website usage to improve our online experience
  • Comply with legal obligations

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

  • Service Providers: Trusted third party tools we use to manage our business, including our CRM, email platform, and analytics services. These providers are bound by their own privacy policies.
  • Legal Requirements: If required by law, regulation, or legal process, we may disclose your information to comply with applicable requirements.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can manage cookie preferences through your browser settings. Disabling cookies may limit certain features of our website.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. When information is no longer needed, we securely delete or anonymize it.

Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information
  • Opt out of marketing communications at any time
  • Request a copy of the data we hold about you
  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at hello@swoonspaces.com.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, request deletion, and opt out of the sale of personal information. We do not sell personal information. To exercise your rights, contact us at hello@swoonspaces.com.

Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.